Consultant ITIL Service Manager CH-ITIL
Country : Switzerland
: Consultant
: Technologies and innovation
Reference of the offer : CH-ITIL
Altran, 18'500 engineers, consultants and managers at the very heart of the finest advances in technology.
Company From Industry to Banking, telecommunications to transport, through Healthcare and Services, Altran is dedicated to become the global innovation partner for major international companies.
The Group has developed three complementary businesses to accompany its clients throughout the lifecycle of their projects: Strategy & Management Consulting, ICT Consulting and Technology & Innovation Consulting, in which Altran is the European leader.
Position
In order to support development of our Telecom Business Unit, we are currently recruiting Telecom engineers with both technical and marketing background.
As a consultant you will be involved in projects at different levels: From services definition to development and commercial launch (In coordination with technical development and innovation teams). You will also be in charge of the marcom plan definition and execution.
Profile
- ICT Service Manager or Program Manager with significant experience in ICT process implementation projects
- 8 to 10 years of experience in IT service management field
- Proven ability to define and lead a program (workstreams, deliverables, resources, processes)
- Significant experience in IT process mapping and design for a telecom operator or an IT service provider
You hold:
· Contribution to the customer service definition for new telecom products
· ITIL v3 foundation certification minimum
· Fluent in English
· Able to work in a virtual and international environment with transversal management
· An experience of Delivery Management is an asset
Offer
Being a consultant with Altran means having numerous opportunities for a fulfilling career within the subsidiary of the group which best corresponds to your needs and expectations in terms of company culture, geographical area and lifestyle.
This is the opportunity to approach a wide range of sectors of activities and develop your expertise in a fast-moving and results-oriented environment.
How to apply
We look forward to receiving your letter of application and your curriculum vitae online
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