Case study Iridium, next-generation of satellite handset

A lifeline for users

Iridium’s handsets must provide reliable communication in locations where no other handset can operate. Iridium’s customers need a rugged, dependable design that works effectively: whether you’re out at sea, up a mountain or camped at the North Pole. Our innovative design – devised by Cambridge Consultants – met all of those goals.

Our design partnership with Cambridge Consultants is a key component of our successful product innovation. Their expertise minimizes our R&D cost, allowing us to quickly bring to market innovative, game-changing products. David Schoen Vice-president, product development and chief technology officer, Iridium

Accomplishing our mission

As the ongoing developer of Iridium’s core platform technology, we needed to come up with a forward-looking platform that could adapt to new products in the future. As the technical authority for handset design, we collaborated with Iridium’s manufacturing and operations partners across multiple time zones. The new handset delivered performance improvements in multiple areas, while meeting the stringent requirements of Iridium and its users.

- The optimal solution
  
  Our new handset delivers reliability, functionality and effective battery life, while being manufacturable within Iridium's cost parameters.

Keys to success

New added features

Location-based services, emergency call feature & a new speakerphone that supports hands-free operation in outdoor environments
Extensive testing

To avoid development delays and ensure quality
Clear user interface

Adapted to the handset's professional user base
Transfer to manufacture

Close collaboration with Iridium's manufacturer