GSL PRODUCT SERVICES & SUPPORT

We help our clients roll out & operate their products & services. This includes software product deployment, configuration, and integration in live operational / network environment using new generation software solutions. We provide product support & managed services to enable continuous improvement in customer experience.

THE CHALLENGE

The introduction of next generation disruptive technologies, innovative business models and a highly competitive market pose a significant support and operational challenge to product OEMs, enterprise software companies, independent software vendors and service providers cutting across various technology domains.

In the digital era every company must place a spotlight on product and technical support to ensure the customer experience is seamless from initial product installation to global 24×7 support and operations centers.

WHAT WE DELIVER

Altran Global Service Line specialized in Product Services & Support helps clients realize their revenue streams by deploying and supporting their products & solutions with best in class Customer Experience.

  • Solution Integration Services
  • Planning & Migration Services
  • Managed Solution services
  • Channel & Pre-Sales Support

We extend the lifecycle of existing products & services by engineering & developing continuous service evolution leveraging the latest technology solutions.

  • Technical Support services (iTAC)
  • Maintenance and sustenance
  • Support Analytics & Automation
  • Learning & Training services

HIGHLIGHTS OF OUR NEXT CORE PORTFOLIO

ALTRAN NEXT CORE

Turning disruption into differentiation

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OUR SUCCESS STORIES

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